Shipping & Delivery Guide

Estimated Shipping Time

We ship small home accessories and made-to-order furniture to selected international destinations. The estimates below are provided for reference and are not guaranteed delivery dates.

Last updated: September 3, 2026

Small Items and Home Accessories

Free standard delivery to the 43 supported international countries listed in our Shipping Policy, with no minimum order. All small items qualify, including Golden Phoebe wood accessories. Applicable import duties and import taxes are included in the price and paid by RUIZUO, with no such charges payable by the customer on delivery. Orders ship from Hefei, China.

Small items and home accessories normally require 5–10 business days for order processing before dispatch. The delivery estimates below begin after your order has been dispatched and apply only to eligible small-item shipments.

Total estimated time from order confirmation: approximately 8–25 business days, depending on destination and service. This combines 5–10 business days of handling with 3–15 business days of transit.

Singapore

Standard delivery is free. The current transit estimate will be confirmed before dispatch.

North America

Destination Estimated delivery after dispatch
United States 6–10 days
Canada 6–10 days

Europe

Destination Estimated delivery after dispatch
United Kingdom 3–5 days
Germany 6–10 days
France 6–10 days
Netherlands 6–10 days
Switzerland 6–10 days
Sweden 6–10 days
Belgium 6–10 days
Finland 6–10 days
Denmark 6–10 days
Austria 6–10 days
Italy 6–10 days
Ireland 11–15 days

Oceania

Destination Estimated delivery after dispatch
Australia 6–10 days
New Zealand 6–10 days

The complete list of 43 countries eligible for free standard delivery is in our Shipping Policy. For supported countries without a transit estimate above, contact us for the current estimate before ordering. Transit times are not guaranteed.

Made-to-Order Furniture

Made-to-order furniture normally requires approximately 30–60 business days for production after payment, product specifications, and the delivery address have been confirmed. This production period is the handling time before dispatch.

After production is complete, estimated freight transit time is 30–60 business days for Standard Freight or 15–30 business days for Expedited Freight, subject to destination, product size, carrier capacity, customs processing, and local delivery conditions.

Total Estimated Time From Order Confirmation

Shipping service Production / handling Transit after dispatch Total estimated time
Standard Freight 30–60 business days 30–60 business days 60–120 business days
Expedited Freight 30–60 business days 15–30 business days 45–90 business days

Furniture shipping cost is confirmed separately before payment because furniture dimensions, weight, destination, delivery method, and access conditions vary by order.

Custom Orders

Custom and one-of-a-kind pieces may require additional production time. The estimated production and delivery schedule will be confirmed before payment or before production begins.

Tracking and Delivery Updates

Tracking information or delivery updates will be provided when available after dispatch. For freight deliveries, the carrier may contact you to arrange delivery.

Important Information

  • The total estimates above combine handling or production time with transit time.
  • Delivery estimates are references only and may be affected by customs inspections, public holidays, weather, port congestion, carrier delays or other circumstances outside our control.
  • For small items delivered to the 43 supported international countries listed in our Shipping Policy, RUIZUO pays the applicable import duties, import taxes and standard customs clearance fees. For furniture and other destinations, shipping charges and tax responsibility are confirmed at checkout or in writing before payment.
  • Please ensure that your shipping address and contact details are complete and accurate before placing your order.

Contact Us

For a shipping estimate or delivery question, please email support@ruizuofurniture.com with the product name, quantity, destination country and postal code.